We improve our service according to your needs and demands. Our twenty-four-hour support service is ready to help you with any question connected with your work on eTXT.
The users get full information about the service in an intelligible form. We inform our users about conditions of work, prices of the services, technical changes, new options and fees.
We know the value of your time. That is why we always try to shorten the time of waiting for an answer from our Fedback team. We address complaints and applications of Clients and Authors as soon as possible.
24H.
twenty-four-hour support services
40%
applications are handled within 10 minutes
50%
applications are handled within an hour
We guarantee the security of work: the funds (work payment) will be transferred from the balance of the client to the balance of the author only after the client accepts and approves the order.
Objectiveness is the main principle of our Feedback team. While considering complaints and applications, we are trying to get as much information as possible, check it and make decision on the basis of this information, respecting the interests of all parts. All members of our Feedback team are qualified specialists with high philological education.
We do our best for you to be satisfied with our work. If you have any objections, wishes or suggestions how to improve our feedback team work or our service on the whole, you are welcome to contact Administration or write a review on our website.
Write a review on our website Contact Administration team